Shipping & Returns

Last updated: 11 August 2026

Shipping within India

• Orders are delivered within 10–14 business days of confirmation.
• Free shipping on all orders above ₹2,999.
• Below ₹2,999, delivery is a flat ₹99, shown in your basket before you pay.
• Tracking details are sent on WhatsApp as soon as your parcel is dispatched.

Cash on delivery

Cash on delivery is available across India for an extra ₹99. That ₹99 is paid online when you place the order; the balance is paid to the courier on delivery. It covers handling and is not refundable if the parcel is refused at the door.

International shipping

• Available for an additional ₹2,500 on top of the order value.
• We cannot ship to Bangladesh or Pakistan.
• Delivery timelines vary by destination and are longer than domestic orders.
• Any customs duties or import taxes charged by your country are your responsibility.
• Please message us to confirm we can deliver to your country before placing an order.

Returns and exchanges

We do not accept returns or exchanges. This includes change of mind, fit, and colour preference. Please read the product description and look closely at the photos before ordering, and message us with any question at all first. We are happy to answer.

Damaged items

Genuine damage is the one exception, and it is covered. To claim a replacement:

1. Film your unboxing. Start recording before you open the parcel, with the sealed package visible.
2. Record it in one continuous take through to the product being fully unwrapped. Cut or edited videos cannot be accepted.
3. Send it within 24 hours of receiving the order, to our WhatsApp number, along with your order details.

Cancellations

Orders can be cancelled any time before dispatch. Just message us. Once a parcel has been handed to the courier it cannot be cancelled.