Questions, answered

Tap Order on WhatsApp on any product page. It opens a message with the piece and price already filled in. Send it and we will confirm availability and share payment details.

Yes. COD is available anywhere we ship in India for an extra ₹99. You pay that ₹99 online when you order, and the rest to the courier when the parcel arrives.

Yes, every price shown includes all applicable taxes. There are no extra charges added at the end.

Orders are delivered within 10–14 business days. Business days do not include Sundays or public holidays.

Shipping is free on all orders above ₹2,999. Below that, standard shipping charges apply and we will confirm the amount before you pay.

Yes, for an additional ₹2,500. We currently cannot ship to Bangladesh or Pakistan. Message us before ordering so we can confirm your country.

Yes. We send your tracking details on WhatsApp as soon as the parcel is dispatched.

We do not offer returns or exchanges for change of mind, sizing, or any reason other than genuine damage. Please check the product photos and message us with questions before you order. We would much rather answer ten questions than have you receive something you did not expect.

You must film a full, unbroken unboxing video starting before the parcel is opened. If the product is damaged, send us that video within 24 hours of receiving the order and we will replace it.

It is the only way we can tell damage in transit from damage after delivery. Without it we cannot verify a claim, so we cannot replace the item. Please start recording before you break the seal.

We are not able to process a replacement once 24 hours have passed since delivery. Please open your parcel as soon as it arrives.

A 316L stainless steel base with 18K gold plating, set with American diamond (cubic zirconia). Everything is anti-tarnish, hypoallergenic and nickel-free.

No. Stainless steel with proper gold plating does not react the way brass or copper-based jewellery does. Treated normally, it holds its colour.

Yes. Our pieces are nickel-free and hypoallergenic, which is exactly why many of our customers wear them daily.

It will survive an accidental splash, but do not swim, shower or work out in it. Chlorine, salt water and sweat shorten the life of any plating.

Put jewellery on last, after perfume and lotion. Wipe it with a dry soft cloth after wearing, and store it in the pouch it came in, away from damp.

Every hand chain has an adjustable wrist chain and finger loop, so they fit the large majority of hands. If you are unsure, message us on WhatsApp and we will talk it through.

The rings in our stacks are open-fit and adjust gently to your finger. Do not bend them repeatedly. Shape them once and leave them.